15% of the reason you will get a job, keep a job or be promoted in your career will be your knowledge and technical skills. 85% of your job success will be based on your "people skills".
Ken Blanchard, Author #1 NY Times Best Seller: The One Minute Manager
Etiquette Pays Off!
Formerly perceived as soft skills, busy, results-oriented professionals have found that professional etiquette influences their success because it:
Differentiates them in a competitive market.
Honors commitments to quality and excellence.
Enables them to be confident in a variety of settings with a variety of people from all walks of life.
Modifies distracting behaviors and develops admired conduct.
"The mark of a good conversationalist? Pay attention to what people say!"
If you are interested in finding out more about professional protocal and etiquette - come to the Career Services Office.