Continuing Education & Professional Studies


Division CEWD
Department Name Continuing Ed x6656
Address 560 Exterior St    Bronx, NY 10451
Building & Room # Prow Building Room 102
Primary Supervisor Name Cris Rivera
Primary Supervisor Phone#: 7185186779
Primary Supervisor Email: crivera@hostos.cuny.edu
Alternate Supervisor Name: Alexander Seki
Alternate Supervisor Phone# 7185186783
Alternate Supervisor Email: aseki@hostos.cuny.edu
FWS Student Job Title College Assistant
Number of Positions 3

On-Campus Job description:

 o Provide high level customer service to prospective· students; current students and faculty
o Performs routine clerical work; may answer and attend to telephone calls; answering and routing telephone inquiries, operate office machines (such as copiers), sort and distribute mail, act as messenger, participate in outreach events and perform related tasks as required
o Positive attitude, demonstrates flexibility, and is a team player
o Assesses customers' needs and explains services, processes, procedures and guidelines
o Handles requests/transactions or directs the person or matter to the proper sources
o Assists in resolving problems and ensuring satisfactory customer service
o Assists in statistical or research activities, may collect and compile data, code data for computer entry, perform data entry, and run computer reports
Skills required or requested:  Customer service skills and knowledge of MS Office Suite 
Desired Schedule:   Our office is open 9am to 5pm. Any time between then that works with students' schedules.