Ready Checklist: Staff

As you prepare to transition to support distance education, here are a few checklist items you are recommended to complete so that you are fully prepared:

Green check mark Find your campus (Hostos) login/e-mail (see "how to" below)
Green check mark Register for Self Service Password Management Service (see "how to" below)
Green check mark Access your webmail using your Hostos Login (see "how to" below)
Green check mark Setup up your mobile device to access your Hostos email (see "how to" below)
Green check mark Find and save your campus workstation name (see "how to" below)
Green check mark Setup and test your home computer with VPN for remote access to your campus workstation (see "how to" below)
Green check mark Request a Loaner Laptop if needed (see "how to" below)
Green check mark Login to Succeed@Hostos and use it to manage virtual appointments with students (see "how to" below)
Green check mark Make sure you have access to a good internet connection (see "how to" below)
Green check mark Be aware of Hostos and CUNY Information Technology Use Policy (see "how to" below)


How-To's

How to register for the Self Service Password Management Service

If you need to reset your password you can use our Self Service Password Management (SSPM) tool. You will need to know your Hostos Login (the first part of your email address). You will have options to reset or unlock your password if necessary. If you have never used the SSPM before you might be required to enroll. Once you enroll you will be able to set your challenge questions and answers, so at a later date you will be able to reset your password if you need to.

How to access your webmail using your Hostos login

You can use your Hostos email address to login to Hostos webmail from anywhere as long as you have internet access. If you do not know your Hostos email address, you can look it up here using the last 6 digits of your social security ID and your first name. Once you know your email address you can go to: https://webmail.hostos.cuny.edu to access your email. Keep in mind that the first part of your email address, before the “@” sign is your Hostos Login that you will use to login to Hostos provided systems such as Succeed@Hostos.

Find and save your campus workstation name

Your computer name is now available on the right-hand corner of your desktop screen (as shown below).

Computer name background snip image <png>

If this information is not available to you, please contact the service desk at 718-518-6646.

Setup and test your home computer with VPN for remote access to your campus workstation

In order to gain access to your campus network resources such as your shared drive folders, your PC or your network printers from off campus, you will need to install the VPN client first. To install the VPN for Windows follow these instructions.

  • Installing and Using VPN to access the campus (login required)
How to use Remote Desktop on your home MAC to connect to your campus PC

If you have a MAC computer at home and you would like to connect to your campus PC you will need to do the following.

How to use Remote Desktop on your home PC to connect to your campus PC

If you have a home PC and you would like to connect to your campus PC you will need to do the following.

How to access your Shared Drive folders

In order to get reliable access to your shared drive folders you must: connect using the VPN; then connect to your office workstation using the remote desktop client; and have a reliable broadband internet connection. See the links on this page on how to connect using VPN and remote desktop.

 
How to access the Library databases
  1. To access databases or sign-in to OneSearch use your CUNY Login account Username [Firstname.LastnameNN@login.cuny.edu], where “NN” is the last 2+ digits of your CUNY EMPLID and your Password.
  2. If you do not know your CUNY Login, please activate your account by clicking this link and following instructions. For more information on the CUNY Login, please see CUNY Login FAQ’s.
  3. For Library assistance regarding the CUNY Login, please use the Library Chat.
How to access CUNYfirst using your CUNY Login

CUNYfirst is the CUNY-wide enterprise resource system for all staff, faculty and students across all of the CUNY colleges. You can access CUNYfirst using this link. If you are a first time user you will need to use the New User link to setup your account.

How to get a Staff loaner laptop

Hostos Community College might be able to loan you a laptop if you need to work from home and do not have adequate computing resources to do your work. If you need a loaner laptop, please have your supervisor send an email to ITJOBREQUEST@hostos.cuny.edu for consideration. These requests will be reviewed and approved by the Division VP's for prioritization due to a limited supply.

Make sure you have access to a good internet connection

You can use Speedtest.net to test your internet connection; all you need is a web browser with JavaScript turned on (it usually is unless you switched it off) and Adobe Flash installed. The results should give you a pretty good idea if you are having issues with you connectivity and/or speed. If you are having issues you might have to reach out to your internet provider's support line.

How to find Hostos and CUNY Information Technology Use Policy

As a Hostos staff member you are also an employee in the City University of New York. As such, these are the information technologies policies that affect you.

 


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