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Business Etiquette

15% of the reason you will get a job, keep a job or be promoted in your career will be your knowledge and technical skills. 85% of your job success will be based on your "people skills".

Ken Blanchard, Author #1 NY Times Best Seller: The One Minute Manager

Etiquette Pays Off!

Formerly perceived as soft skills, busy, results-oriented professionals have found that professional etiquette influences their success because it:

• Differentiates them in a competitive market.
• Honors commitments to quality and excellence.
• Enables them to be confident in a variety of settings with a variety of people from all walks of life.
• Modifies distracting behaviors and develops admired conduct.

"The mark of a good conversationalist? Pay attention to what people say!"
-Larry King

If you are interested in finding out more about professional protocal and etiquette - come to the Career Services Office.

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