Communicate Information



Who is the Intended Audience?

What are their computer skills?

Many people have great computers... but their skill at using them may not be up-to-date. This is often true in the business world, where training has not kept up with the pace of technological advancements.

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A big problem on the Web is that new technologies like Shockwave and Portable Document Format (pdf) assume the user can download and install these "plug-ins" into the correct folders on their computers.


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Some people may also not know how to configure their machines in order to read their electronic mail... although this is changing rapidly