|
Supervisor |
Extension # |
Room # |
Loc Code |
Mary Errico
 |
4238 |
A-430D |
-- |
| Site Overview |
|
|
Job Title |
Office Aide |
Specific
Responsibilities |
Light typing. Process all incoming
telephone calls and give a written message to the
appropriate party as soon as possible. Xeroxing,
delivery, and pick up of documents to and from
duplicating. Delivery of documents and other
materials. Assist with students and direct them to
the appropriate persons or office. Assist faculty
and CLT as needed. Pick up mail and office supplies.
Distribution of mail to faculty and staff. |
Special Skills
Required |
See below |
Dental Hygiene Unit Secretary: Ms. Joy Perez
Welcome to the dental hygiene unit. I hope you enjoy working with
us. For some of you this is your first job experience, and we are
here to help you. Even though this will be a training period for you
before you graduate, consider this position as if you were working
outside the college. We expect the same respect, responsibility and
initiative as in any other job. Please feel free to ask any
questions or make any suggestions.
STUDENT AIDES JOB DESCRIPTION
-
Light
typing.
-
Process all incoming telephone calls and give a written message to the
appropriate party as soon as possible. (Please see instructions attached)
-
Xeroxing, delivery, and pick up of documents to and from duplicating.
-
Delivery of documents and other materials.
-
Assist with students and direct them to the appropriate persons or office.
-
Assist faculty and CLT as needed.
-
Pick
up mail and office supplies.
-
Distribution of mail to faculty and staff.
OTHER
-
Call the dental hygiene unit if you are going to be late for more
than 15 minutes or absent (718)-518-4234
-
Use of the telephone for socializing is not allowed; ONLY
in emergencies and with authorization.
-
You
will only be paid for those hours actually worked. Read your contract
carefully to know your rights in terms of your lunch break.
-
The
unit must be identified when the telephone is answered
-
Assist the person calling as needed. Transfer all calls promptly to the
corresponding extension (including the ones directed to the other unit.) Use
the attached list of the department’s extensions for this purpose.
-
If
the calling party inquires about another department, transfer the call to
the correct department or provide him/her with the correct extension. Use
the college telephone directory for this purpose.
If the
person requested cannot be reached at the moment, ask the calling party to leave
a message.
Telephone messages should include the following:
-
name
and telephone number of the person calling (make sure to spell name
correctly even if it means to ask party of spelling of his/her name)
-
time
and date of the telephone call
-
message
-
initials of the person taking the message
It will
be convenient if the telephone message form, available in the department’s
office, is used for this purpose. The calling party should be given an idea as
to when the person can be reached. Schedules of full and part-time faculty,
CLT’s college assistants and student aides will be distributed in order to
facilitate this task Inquire if there is a need to transmit the message
promptly.
If this is so, give the message to the secretary, so that the recipient of the
message is contacted immediately.
Be as
courteous and polite as possible, and offer all the help you can. Remember that
your answer will
reflect the good name and professionalism of the department.
I
_________________________________ have read the Dental Hygiene Unit Aides Job
Description, and agree to abide.
Visit the Dental Hygiene Unit Homepage
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