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On-Campus Job Descriptions
 
Dental Hygiene Unit
Supervisor Extension # Room # Loc Code
Mary Errico   SEND AN E-MAIL TO THIS SUPERVISOR 4238 A-430D --
Site Overview  
Job Title Office Aide
Specific
Responsibilities
Light typing. Process all incoming telephone calls and give a written message to the appropriate party as soon as possible. Xeroxing, delivery, and pick up of documents to and from duplicating. Delivery of documents and other materials. Assist with students and direct them to the appropriate persons or office. Assist faculty and CLT as needed. Pick up mail and office supplies. Distribution of mail to faculty and staff.
Special Skills
Required
See below

 

Dental Hygiene Unit Secretary: Ms. Joy Perez

 

Welcome to the dental hygiene unit. I hope you enjoy working with us. For some of you this is your first job experience, and we are here to help you. Even though this will be a training period for you before you graduate, consider this position as if you were working outside the college. We expect the same respect, responsibility and initiative as in any other job. Please feel free to ask any questions or make any suggestions.

 

STUDENT AIDES JOB DESCRIPTION

  1. Light typing.

  2. Process all incoming telephone calls and give a written message to the appropriate party as soon as possible. (Please see instructions attached)

  3. Xeroxing, delivery, and pick up of documents to and from duplicating.

  4. Delivery of documents and other materials.

  5. Assist with students and direct them to the appropriate persons or office.

  6. Assist faculty and CLT as needed.

  7. Pick up mail and office supplies.

  8. Distribution of mail to faculty and staff.

OTHER

  1. Call the dental hygiene unit if you are going to be late for more than 15 minutes or absent (718)-518-4234

  2. Use of the telephone for socializing is not allowed; ONLY in emergencies and with authorization.

  3. You will only be paid for those hours actually worked. Read your contract carefully to know your rights in terms of your lunch break.

  1. The unit must be identified when the telephone is answered

  2. Assist the person calling as needed. Transfer all calls promptly to the corresponding extension (including the ones directed to the other unit.) Use the attached list of the department’s extensions for this purpose.

  3. If the calling party inquires about another department, transfer the call to the correct department or provide him/her with the correct extension. Use the college telephone directory for this purpose.

If the person requested cannot be reached at the moment, ask the calling party to leave a message.

 

Telephone messages should include the following:

  1. name and telephone number of the person calling (make sure to spell name correctly even if it means to ask party of spelling of his/her name)

  2. time and date of the telephone call

  3. message

  4. initials of the person taking the message

It will be convenient if the telephone message form, available in the department’s office, is used for this purpose. The calling party should be given an idea as to when the person can be reached. Schedules of full and part-time faculty, CLT’s college assistants and student aides will be distributed in order to facilitate this task Inquire if there is a need to transmit the message promptly. If this is so, give the message to the secretary, so that the recipient of the message is contacted immediately.

Be as courteous and polite as possible, and offer all the help you can. Remember that your answer will reflect the good name and professionalism of the department.

 

I _________________________________ have read the Dental Hygiene Unit Aides Job Description, and agree to abide.

Visit the Dental Hygiene Unit Homepage

Back to Departmental List
 

 

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Eugenio Marķa de Hostos Community College  ·  500 Grand Concourse, Bronx, New York 10451  ·  Phone (718) 518-4444
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