CUNY Multi-Factor Authentication (MFA)

What is CUNY MFA ? 

As part of CUNY’s ongoing efforts to enhance data security, Multi-Factor Authentication (MFA) is now required to access CUNY Login applications.

MFA works alongside your password to provide an additional layer of protection, safeguarding your accounts, data, and personal information from unauthorized access.

This requirement applies across all CUNY colleges, including Hostos.

CUNY applications 

• CUNYfirst
• Brightspace
• Blackboard
• DegreeWorks
• FACTS
• Other CUNY Login–based systems

BE CUNYFIRST READY 

1. CUNYFIRST account must be active.If not active click here: How to activate your CUNYFIRST Account 
2. Make sure your password recovery email address is accessible. To update click here: CUNY Login - Change my CUNY Login Account Management Email Address
3. Know your CUNYFIRST password, if unknown, see these instructions: How to reset your CUNYFIRST password 
4. Know your CUNYFIRST username, if unknown, see this page: Look up CUNYFIRST USERNAME 

Requirements 

1. Must have smartphone and computer, both with internet access. 
2. Microsoft Authenticator App must Installed on smartphone, for details see here. 
3. Set aside 20 minutes to set up CUNYMFA.

Do’s for Setting up CUNYMFA 

• If you are attempting to do this from your home computer, check the following items. See our “How to Pages” for details on how to accomplish the below items. 
• Make sure your location services are on and allowed in the browser.
• In the browser, permit pop ups from the web address listed in step one. 
• Make sure your phone has the correct date and time.
• Set up an additional device for CUNY MFA authentication. 
• Watch this video before setting up CUNYMFA to familiarize yourself with the process. 

Don’ts for setting up CUNYMFA 

• Do not stop before completing the process.
• Do not skip the “Verify Now” portion of the set up process.
• If this is the first time setting up CUNYMFA do not use FIDO2 or YUBICO authentication.
• Do not click on default authentication method when logging in.
• Do not delete the app. 

TIPS for using CUNYMFA 

• When attempting to sign on after setting up MFA, the 6 -digit code changes every 30 seconds. If the timer displays less than 15 seconds left, allow a new number to load before attempting to sign in. 
• Set up an additional device for MFA  Authentication to maintain access to your account. 

Quicksteps for Setting up CUNYMFA 

1. On the computer, log onto https://ssologin.cuny.edu/oaa/rui.
2. Click "Allow" if requested access. 
3. Click on “Manage” on my "Authentication Factors". 
4. Click on “TOTP”. 
5. Using the smartphone, go to the Microsoft Authenticator App, then tap on “Verified ID”.
6. Scan the QR code that appears. 
7. On the computer, click on Verify Now, then enter the 6 digit code into box. 
8. This video explains how to sign in using CUNYMFA 

How to Set up CUNY MFA

WHERE TO GO?