Spring 2025 Alerts and Cases Update Between February 3-12, 2025, faculty are asked to raise the ‘Early Alert/Pre-Census’ alert in Navigate for students who have never attended their course since the first day of the Spring 2025 semester. Advising Units will be notified and respond by trying to connect with the student and invite them to enter their class/es. Faculty will be able view the progress of the advisors who will add case management notes and close cases as determined by their unit. Learn more details below and here. ASAP Unit After receiving an early alert/pre-census concern, ASAP advisors will reach out to students within one week up to 3 times using multiple forms of outreach such as text message, emails, phone calls or in person conversations to connect with the student, learn about their needs, and invite the student to enter class/es. The faculty and case notes will be added to the case. Faculty can review case notes to understand the progress on addressing the concern. If ASAP advisors are not able to reach the student, the case will remain open. When ASAP advisors talk to the student, the case will be closed. Student Success Coaching Unit After receiving an early alert/pre-census concern, SSCU will reach out to students using multiple forms of outreach such as text message, emails, phone calls or in person conversations to connect with the student, learn about their needs, and invite the student to enter class/es. Faculty and case notes will be added to the case. Faculty can review case notes to understand the progress on addressing the concern. If SSCU is not able to reach the student or is able to talk to the student, the case will be closed with an appropriate closure outcome. Closure Outcomes Options When closing cases, the following closure outcomes are available: Student Did Not Respond Student Stated They Would Return to Class Student Response Was Unclear