Division |
CEWD |
Department Name |
Continuing Ed x6656 |
Address |
560 Exterior St Bronx, NY 10451 |
Building & Room # |
Prow Building Room 102 |
Primary Supervisor Name |
Cris Rivera |
Primary Supervisor Phone#: |
7185186779 |
Primary Supervisor Email: |
crivera@hostos.cuny.edu |
Alternate Supervisor Name: |
Alexander Seki |
Alternate Supervisor Phone# |
7185186783 |
Alternate Supervisor Email: |
aseki@hostos.cuny.edu |
FWS Student Job Title |
College Assistant |
Number of Positions |
3 |
On-Campus Job description:
o Provide high level customer service to prospective· students; current students and faculty
o Performs routine clerical work; may answer and attend to telephone calls; answering and routing telephone inquiries, operate office machines (such as copiers), sort and distribute mail, act as messenger, participate in outreach events and perform related tasks as required
o Positive attitude, demonstrates flexibility, and is a team player
o Assesses customers' needs and explains services, processes, procedures and guidelines
o Handles requests/transactions or directs the person or matter to the proper sources
o Assists in resolving problems and ensuring satisfactory customer service
o Assists in statistical or research activities, may collect and compile data, code data for computer entry, perform data entry, and run computer reports |
Skills required or requested: |
Customer service skills and knowledge of MS Office Suite |
Desired Schedule: |
Our office is open 9am to 5pm. Any time between then that works with students' schedules. |